Managing Business

How to Wow Your Customers for Managers

Equip managers to lead customer service teams with strategic initiatives that track and improve performance.

Key Benefits

Improved leadership in customer service, resulting in enhanced team performance and customer satisfaction.

Learning Outcomes

Participants will gain insights into performance tracking, strategic leadership in customer service, and team motivation techniques.

Consultant

Syed Hanafi Syed Hassan

Founder, CEO, Learning and Performance Senior Consultant

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DURATION

2 Days

CLIENTS SERVED

+5 more

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Business Leadership and Personal Performance Development Training

Malaysia Ministry of Finance (MOF)

Registered Company

Bumiputera Status

Associate Company

E-10-5, Block E, East Lake,
Taman Serdang Perdana, Section 3,
43300 Seri Kembangan, Selangor, Malaysia

hafy3835@gmail.com

hafy@samarasolutions.com.my

+603 8656 5705 (Office)

+6012 377 3835 (WhatsApp)

© 2025-2026 Samara Management Solutions Sdn Bhd (1248974-X). Developed and maintained by Rekakod Studio

Business Leadership and Personal Performance Development Training

Malaysia Ministry of Finance (MOF)

Registered Company

Bumiputera Status

Associate Company

E-10-5, Block E, East Lake,
Taman Serdang Perdana, Section 3,
43300 Seri Kembangan, Selangor, Malaysia

hafy3835@gmail.com

hafy@samarasolutions.com.my

+603 8656 5705 (Office)

+6012 377 3835 (WhatsApp)

© 2025-2026 Samara Management Solutions Sdn Bhd (1248974-X). Developed and maintained by Rekakod Studio

Business Leadership and Personal Performance Development Training

Malaysia Ministry of Finance (MOF)

Registered Company

Bumiputera Status

Associate Company

E-10-5, Block E, East Lake,
Taman Serdang Perdana, Section 3,
43300 Seri Kembangan, Selangor, Malaysia

hafy3835@gmail.com

hafy@samarasolutions.com.my

+603 8656 5705 (Office)

+6012 377 3835 (WhatsApp)

© 2025-2026 Samara Management Solutions Sdn Bhd (1248974-X). Developed and maintained by Rekakod Studio