Managing Business

How to Handle Customer Complaints Effectively

Develop top-tier skills to handle complaints efficiently, enhancing customer satisfaction and loyalty.

Key Benefits

Improved skills in complaint handling, leading to increased customer satisfaction and loyalty.

Learning Outcomes

Participants will acquire techniques for effective complaint resolution and customer engagement strategies.

Consultant

Syed Hanafi Syed Hassan

Founder, CEO, Learning and Performance Senior Consultant

View full profile

DURATION

2 Days

CLIENTS SERVED

+5 more

GET IN TOUCH

Enhance Your Team’s Capabilities with Our HRD Corp-Registered and Claimable Training Programs

Business Leadership and Personal Performance Development Training

Malaysia Ministry of Finance (MOF)

Registered Company

Bumiputera Status

Associate Company

E-10-5, Block E, East Lake,
Taman Serdang Perdana, Section 3,
43300 Seri Kembangan, Selangor, Malaysia

hafy3835@gmail.com

hafy@samarasolutions.com.my

+603 8656 5705 (Office)

+6012 377 3835 (WhatsApp)

© 2025-2026 Samara Management Solutions Sdn Bhd (1248974-X). Developed and maintained by Rekakod Studio

Business Leadership and Personal Performance Development Training

Malaysia Ministry of Finance (MOF)

Registered Company

Bumiputera Status

Associate Company

E-10-5, Block E, East Lake,
Taman Serdang Perdana, Section 3,
43300 Seri Kembangan, Selangor, Malaysia

hafy3835@gmail.com

hafy@samarasolutions.com.my

+603 8656 5705 (Office)

+6012 377 3835 (WhatsApp)

© 2025-2026 Samara Management Solutions Sdn Bhd (1248974-X). Developed and maintained by Rekakod Studio

Business Leadership and Personal Performance Development Training

Malaysia Ministry of Finance (MOF)

Registered Company

Bumiputera Status

Associate Company

E-10-5, Block E, East Lake,
Taman Serdang Perdana, Section 3,
43300 Seri Kembangan, Selangor, Malaysia

hafy3835@gmail.com

hafy@samarasolutions.com.my

+603 8656 5705 (Office)

+6012 377 3835 (WhatsApp)

© 2025-2026 Samara Management Solutions Sdn Bhd (1248974-X). Developed and maintained by Rekakod Studio